Frequently Asked Questions
Everything you need to know about your favorite professional hair tools.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping within North America typically takes 3-7 business days, while international shipping varies by location.
What is your return policy for professional tools?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer professional discounts for salon owners?
Yes, we provide exclusive professional pricing for licensed stylists and salon owners who register for a professional account on our website.
Are your hair foils pre-cut or in rolls?
We offer both! Our collection includes pre-cut pop-up foil sheets for convenience and heavy-duty rolls for custom length applications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.